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Where Can I Find My Order?

Where Can I Find My Order?

You can find your order in My Library if you have an account, or in your order confirmation email if you checked out as a guest.

Registered Customers

Use My Library to access purchased products from a registered account.

Open My Library

1Open My Library

If you have a registered account, sign in and go to My Account → My Library to access your purchased products.

Urazon My Library page

2Click View Key

Click View Key next to the relevant order. You will then be redirected to the page containing your product key and order details.

Urazon View Key button

Guest Checkout

Guest orders are sent by email after purchase.

1Check your order email

If you placed your order as a guest, your order details are available in the order confirmation email sent after your purchase.

Urazon guest order confirmation email

2Check other folders

If you cannot find the email in your inbox, please check your Spam, Junk, or Promotions folder.

Can't Access Your Confirmation Email?

Our Support Team can help locate your order.

Email support

1Contact support

If you are unable to locate or access your order confirmation email, please contact our Support Team through the Support Center or by email at [email protected].

2Use the same email address

To help us locate your order as quickly as possible, please contact us using the same email address that you used when placing the order.