How Can I Cancel My Order?

Orders can only be cancelled before the product key has been viewed or revealed.

Cancellation before key reveal

Please contact us before viewing the product key if you want to request cancellation.

Important key reveal rule

Please note that once you have viewed or revealed the product key, the order can no longer be cancelled or refunded.

Request cancellation

If you would like to cancel your order before viewing the product key, please contact us through our Support Center or by email at [email protected].

Support review

Our Support Team will review the status of your order and assist you with the cancellation process. Please contact us using the same email address that was used to place the order.

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